Shipping Information
We deliver across Australia with fast local delivery from our four branches in Victoria and NSW.
Delivery Options
Standard Delivery
Direct to your door or job site
- Delivery to residential and commercial addresses
- Site delivery for construction projects
- Shipping cost calculated at checkout based on size, weight, and destination
- Delivery notification via email with tracking details
Click & Collect
Pick up from any Metfold branch
- FREE — no shipping charges
- Select your preferred branch at checkout
- Email notification when your order is ready
- Collect within 14 days of order being ready
Estimated Delivery Times
Delivery times are estimates and may vary based on product availability and custom order lead times.
| Delivery Zone | Estimated Time |
|---|---|
| Melbourne Metro | 1-3 business days |
| Regional Victoria | 2-5 business days |
| Regional NSW | 2-5 business days |
| Rest of Australia | 5-10 business days |
Shipping Costs
Shipping costs are calculated at checkout based on the total weight, dimensions, and delivery destination of your order. Oversized items such as long roof sheets and flashing may require specialised freight.
For large or heavy orders, or deliveries to remote areas, please contact us for a custom delivery quote before placing your order.
Custom & Made-to-Order Products
Custom-cut roof sheets, flashing, and cladding panels require manufacturing time. Please allow an additional 1-3 business days for production before shipping. You will be notified when your order is dispatched.
Delivery Tips
Ensure someone is available at the delivery address to receive the goods
Check access for large delivery vehicles — inform us of any tight streets, low clearances, or restricted access
Inspect all goods upon delivery and report any damage within 48 hours
Roof sheets and long materials require adequate clearance and may need crane or forklift unloading
For site deliveries, ensure a clear, flat area for unloading
Pickup Locations
Collect your order from any of our four branches.